McKinsey 7-S Framework

The McKinsey 7S Model is a strategic management framework developed in the 1980s by McKinsey consultants Tom Peters, Robert Waterman, and Julien Philips. It helps organizations evaluate and align seven internal elements to achieve effectiveness and support strategic goals. These elements are divided into two categories: Hard S’s (tangible and easily influenced by management) and Soft S’s (intangible and rooted in culture):

Hard Elements

  1. Strategy: The organization’s plan to achieve competitive advantage and meet its goals.

  2. Structure: The organizational hierarchy, roles, and reporting relationships.

  3. Systems: Processes, workflows, and procedures that drive daily operations.

Soft Elements

  1. Shared Values: Core beliefs and cultural norms that guide behavior; positioned at the center of the model as they influence all other elements.

  2. Skills: The competencies and capabilities within the organization.

  3. Style: Leadership approach and overall management style.

  4. Staff: Workforce composition, including talent management and employee engagement.

Key Features

  • The model emphasizes the interdependence of these elements; a change in one element impacts the others.

  • It is often visualized as a web with „Shared Values“ at the center, highlighting their foundational role.